1. Introduction

This Privacy Policy describes how Willful Positivity Coaching ("we," "us," or "our") collects, uses, and protects your personal information when you use our coaching assessment services through the You Need a Coach platform (the "Service"). This policy applies to information collected through our subdomain at willfulpositivity.youneedacoach.co.

By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

2.1. Required Information

To provide our coaching assessment services, we collect the following required information from you:

• Full Name: We collect your complete name to personalize your coaching experience and maintain accurate records.

• Email Address: We collect your email address to communicate with you about your assessment results, coaching opportunities, and Service updates.

2.2. Optional Information

You may choose to provide the following optional information to help us better understand and serve you:

• Location Information: City, State/Region, and Country (voluntarily provided)

• Gender Information: Gender identity (voluntarily provided)

2.3. Automatically Collected Information

When you use our Service, we automatically collect certain technical information to improve your experience and maintain our Service:

• Technical Data: IP address, browser type, device information, and usage data

• Cookies and Tracking: We may use cookies and similar technologies to enhance your experience

3. How We Use Your Information

We use the collected information for the following purposes:

• Assessment Services: To provide personalized coaching assessments and recommendations

• Communication: To send you assessment results, follow-up communications, and service-related updates

• Service Improvement: To analyze usage patterns and improve our assessment tools

• Legal Compliance: To comply with applicable laws and regulations

• Business Operations: To maintain records and conduct legitimate business activities

4. Information Sharing and Disclosure

4.1. Third-Party Service Providers

We may share your information with trusted third-party service providers who assist us in operating our Service, including:

• Platform hosting and technical support

• Email communication services

• Analytics and performance tracking

4.2. Legal Requirements

We may disclose your information if required by law, legal process, or to protect our rights, property, or safety.

4.3. Business Transfers

In the event of a business merger, acquisition, or sale, your information may be transferred as part of the business assets.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to your personal information

• Correction: Request correction of inaccurate information

• Deletion: Request deletion of your personal information

• Portability: Request a copy of your data in a portable format

• Opt-out: Unsubscribe from marketing communications

To exercise these rights, please contact us using the information provided below.

8. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you believe we have inadvertently collected such information, please contact us immediately.

9. International Data Transfers

If you are located outside the United States, please note that your information may be transferred to and processed in the United States, where data protection laws may differ from those in your jurisdiction.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the "Last Updated" date. Your continued use of the Service after any changes constitutes acceptance of the updated Privacy Policy.

11. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Willful Positivity Coaching
Email: willfulpositivity@gmail.com

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